Wednesday, November 07, 2007

I heard from Pepperidge Farms

Well, sort of. At least I got a generic response. From Campbell Soup none the less. I guess Pepperidge Farms doesn't stand alone when it comes to feedback. Here is what it said:

Ms Ashley Morgan, we received your message and appreciate your taking the
time to contact Pepperidge Farm.

Your comments have been forwarded to the appropriate department. We
appreciate feedback such as yours as it alerts us to consumer preferences.

Please contact our Consumer Response Center at 888-737-7374 if you require
further assistance.

Thank you for visiting the Pepperidge Farm website.

Pepperidge Farm Web Team

At least we try, right?


Artemisia said...

That's great!

I have to think that with food intolerances and allergies increasing, food companies will start to react, especially those catering to children.

Ash, do you have a Trader Joe's near you? They rock with the gluten-free stuff and at reasonable prices, too!

Ashley loves Leo said...

Hi Artemisia. Yes, we do shop there. They've received two of my complaint letters over the years (natch). I don't like their covert marketing tactics but do like their non-fresh food.